PlateCue

Effective date: April 25, 2026. Last updated April 25, 2026.

Privacy Choices

This page is intended for App Store Connect's User Privacy Choices URL and for users who need clear data export, deletion, subscription, and privacy request instructions.

1. Data Controller

Controller: MyTip Innovations s.r.o.

Company ID: CZ21901236.

Registered office: K lukam 1071/19a, 142 00 Praha-Libus, Czech Republic.

Privacy contact: support@platecue.com.

2. Export Local Data

In PlateCue: Settings > Privacy > Export local data. Then use Share export file to save or send the generated JSON file.

The export includes the local profile, meal history, saved meals, free scan balance, and local premium entitlement cache stored by the app.

3. Delete Local Data

In PlateCue: Settings > Privacy > Delete all local data. Confirm the deletion prompt.

This removes the local profile, meal history, saved meals, and entitlement cache from the device. It does not cancel an Apple subscription, delete Apple billing records, remove app data from your device backups, or remove support messages you sent outside the app.

4. Account Deletion

PlateCue does not require an account. Because PlateCue does not create an account record, there is no separate in-app account record to delete. If account creation or automatic guest accounts are introduced, PlateCue will provide an easy in-app account deletion flow and update this page.

5. Cancel or Manage Subscriptions

Subscriptions are managed by Apple, not by deleting local PlateCue data. Use https://apps.apple.com/account/subscriptions or iOS Settings > Apple ID > Subscriptions.

6. Camera and Photo Permissions

You can change camera and photo-library permissions in iOS Settings > PlateCue. If you revoke access, PlateCue will not be able to take or import meal photos until permission is restored.

7. Do Not Sell or Share

PlateCue does not sell personal information and does not share personal information for cross-context behavioral advertising. PlateCue does not use meal photos, nutrition entries, profile inputs, or sensitive wellness data for targeted advertising.

If PlateCue later introduces advertising, tracking, analytics that qualify as sharing, or another sale/share activity under applicable law, the app and website must be updated before that processing begins.

8. Sensitive Data Use

PlateCue uses nutrition, body, profile, and meal-photo information only to provide the product features you request, such as meal estimates, corrections, daily progress, saved meals, export, deletion, support, and security. PlateCue does not use sensitive data to infer unrelated characteristics or for advertising.

9. Privacy Rights Requests

Depending on where you live, you may request access, correction, deletion, portability, restriction, objection, consent withdrawal, information about sharing, or an appeal of a denied request. These rights may be limited by local law, identity verification, security, fraud prevention, legal claims, App Store records controlled by Apple, or data that exists only locally on your device.

Email requests to support@platecue.com. Use the subject line "PlateCue Privacy Request" and describe the right you want to exercise. We may need information to verify that the request belongs to you.

10. Response Timing

PlateCue aims to respond to privacy requests within 30 days where GDPR or UK GDPR applies, and within the period required by applicable US state, Canadian, Australian, or other privacy law. If more time is needed, PlateCue will provide an update where required by law.

11. Authorized Agents and Appeals

If applicable law lets you use an authorized agent, the agent should contact support@platecue.com with proof of authority and enough information to verify the request. If a privacy request is denied and your law provides an appeal right, reply to the denial email with "Privacy Appeal" in the subject line.

12. App Store Privacy Label Alignment

PlateCue is local-first, does not use ad tracking, does not use HealthKit, does not require an account, processes meal photos for requested estimates, and provides local data export and deletion. If analytics, accounts, sync, crash reporting, HealthKit, or retained server storage are introduced, this page and App Store privacy answers must be updated.